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We accept the payment methods displayed at checkout. Depending on your location, these may include credit or debit cards, digital wallets, UPI, net banking, and other supported payment options.
We use appropriate security measures and trusted payment service providers to help protect payment transactions. Payment information is processed according to the security standards of the applicable payment provider.
Payments may be declined for several reasons, including incorrect payment details, insufficient funds, bank restrictions, or security checks. Please verify your information or contact your bank or payment provider for assistance.
Occasionally, a payment may be processed while the order confirmation is delayed or unsuccessful. Please contact our customer support team with the relevant transaction and order details so we can investigate.
Unless otherwise stated at checkout, only one payment method can be used for each order.
Yes. An order confirmation, receipt, or invoice will be provided electronically where applicable.
Eligible products may be returned within the return period stated in our Return & Refund Policy. Items generally need to be unused, in their original condition, and returned with their original packaging where applicable.
Contact our customer support team with your order number and the item you would like to return. We will provide instructions if your item is eligible for return.
Once an eligible return has been received and inspected, we will notify you about the status of your refund. Approved refunds are generally returned to the original payment method. Your bank or payment provider may require additional time to process the refund.
Original and return shipping charges may be non-refundable unless the product was defective, damaged, incorrect, or applicable law requires otherwise. Please refer to our Return & Refund Policy for complete details.
Please contact us as soon as possible with your order number and clear photos of the item and packaging. After reviewing the issue, we may provide a replacement, refund, or another appropriate resolution.
Eligible products may be exchanged subject to our exchange policy and product availability.
Contact customer support with your order number, the product you want to exchange, and the reason for your request. We will provide further instructions if the product is eligible.
Where alternative options are available, you may be able to request an exchange. Availability cannot be guaranteed.
If a replacement is unavailable, we may offer an alternative product, store credit, or a refund, depending on the circumstances and our applicable policy.
Exchange shipping charges may depend on the reason for the exchange. If the exchange is required because we sent a damaged, defective, or incorrect item, applicable shipping costs may be covered by us.
Product descriptions, specifications, available options, and other relevant information are provided on individual product pages.
We aim to display products as accurately as possible. However, colors and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or product updates.
Product availability is generally displayed on the relevant product page. Inventory can change quickly, and an item placed in your cart is not necessarily reserved until your order is successfully completed.
Some products may be restocked, while others may be discontinued. If a restock notification feature is available, you can use it to receive updates.
Yes. Prices, promotions, and discounts may change from time to time. Unless otherwise required by law, the price applicable to your purchase is the price displayed and confirmed when your order is placed.
Please contact customer support with your order number, a description of the issue, and relevant photos. We will review the matter and provide an appropriate resolution.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
For complete information about how we collect, use, store, and share personal information, please review our Privacy Policy.
We may collect information necessary to process orders and provide our services, such as your name, contact information, shipping and billing details, transaction information, account information, and information about how you interact with our website.
Please refer to our Privacy Policy for a complete description of our data practices.
Payment information may be processed by third-party payment providers. Whether payment details are stored depends on the payment method, provider, and features you choose to use. Please review our Privacy Policy and the applicable payment provider's terms for further information.
We may share information with service providers when necessary to operate our store and provide services, such as processing payments, delivering orders, providing customer support, preventing fraud, and operating our website.
We may also disclose information when required by law. Please see our Privacy Policy for further details.
We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve our services, and, where applicable, support advertising or analytics. Your available choices may depend on your location.
You can contact us using the details provided on our website. Depending on applicable law, you may have rights relating to accessing, correcting, deleting, or otherwise controlling your personal information.
Keep your account password confidential and avoid sharing passwords, one-time passwords (OTPs), verification codes, or sensitive payment information with others. If you receive a suspicious communication claiming to be from us, contact our official customer support channel before taking action.